Fee Increase Update We wanted to let you know that updated appointment fees for visits will take effect on January 1, 2026. These adjustments reflect rising clinical and operational costs while allowing us to continue providing the high-quality, personalized skin health care you expect from us. Thank you for your understanding and ongoing trust in our team.

Pediatric Care at Connected

Connected Health & Skin primarily focuses on adult skin health. For the safety and comfort of everyone in our clinic, we do not offer in-person appointments for pediatric patients under the age of 7.

However, we understand that younger patients may still need care, so our Naturopathic Doctors are happy to offer virtual appointments for children under 7. This allows us to provide expert guidance while ensuring a safe and appropriate environment for all our patients.

By concentrating on adult skin health in our clinic, we can stay at the forefront of the latest innovations and ensure that we’re offering the most advanced and effective solutions for your unique needs.

We require 48 hours notice for cancellations or appointment time modifications. Appointments cancelled/modified within that period or no shows to a scheduled appointment are subject to the cancellation fee which is the full amount of the scheduled appointment. Please note that by booking on our website, you are agreeing to our 48 hour cancellation policy. Click here for the full policy

Please note we do require a valid credit card on file for all bookings to reserve your appointment time.

With her expertise in natural acne treatment, prejuvenation, and rejuvenation, Felicia is your go-to guide for achieving radiant and healthy skin.

Felicia is passionate about unlocking the true potential of her clients’ skin. She believes in a holistic approach that goes beyond external beauty, nurturing the mind, body, and soul. By harmonizing inner well-being with outer radiance, Felicia helps her clients achieve a complete sense of balance and self-confidence.

As an expert in acne treatment, Felicia is dedicated to conquering those stubborn breakouts. She has honed her skills in understanding acne triggers and tailoring personalized skincare rituals. Felicia works her magic with luxurious facials and innovative techniques to revitalize her clients’ skin, restore their vibrancy and boost their confidence. The journey with Felicia is transformative, unveiling the best version of each client.

Felicia is dedicated to guiding you through your skin journey with care and expertise.

With her expertise in natural acne treatment, prejuvenation, and rejuvenation, Felicia is your go... Read More

Sydney is a graduate of Western University’s MA in Counselling Psychology program. She is currently a Registered Psychotherapist (Qualifying) with the College of Registered Psychotherapists of Ontario. Empathy and compassion are central to Sydney’s therapeutic practice. She has supported clients with diverse backgrounds, experiencing various challenges such as anxiety (e.g., general, work/school related, social), depression, life transitions, body-image and self confidence related concerns, grief and trauma. Sydney believes in a client-centred, collaborative approach to counselling, meeting clients where they are at and empowering them to live aligned with what they value and desire for themselves. She employs a myriad of treatment modalities (e.g., Acceptance and Commitment Therapy (ACT), Cognitive Behavioural Therapy (CBT), Dialectical Behavioural Therapy (DBT), Brief Solution Focused Therapy) in her practice to best meet individuals’ unique needs and preferences, while maintaining a trauma-informed perspective.

Sydney is a graduate of Western University’s MA in Counselling Psychology program. She is current... Read More

Dr. Brennan Dedecker ND is obsessed with skin health. Personally, having struggled in the past with acne and eczema, he was inspired to work with others struggling with similar skin concerns. His passion is getting to the root cause of their skin concerns and supporting his patients on their journey to better skin. He believes in simple and easy to implement strategies that are evidence based and tailored to the individual. Apart from skin, he is also excited about working with patients with endocrine conditions like diabetes and Hashimoto’s.

Dr. Brennan Dedecker ND is obsessed with skin health. Personally, having struggled in the past wi... Read More

Kyesha Francis is a Holistic Skin Therapist and Medical Aesthetician with a Diploma in Spa Management and Medical Esthetics. She specializes in treating multicultural skin and has developed deep expertise in acne, pigmentation, and rejuvenation therapies.

With years of hands-on experience, Kyesha is committed to delivering results while honoring the unique needs of every skin tone. She is known for her ability to treat complexions from the lightest to the darkest without triggering rebound inflammation or hyperpigmentation. Her approach is grounded in transparency, integrity, and client-centered care. She is always clear about what falls outside her professional scope and readily guides clients toward the right resources when needed.

Driven by a passion for meaningful connections, Kyesha values building long-lasting relationships and supporting each client’s journey toward healthy, confident skin.

Kyesha Francis is a Holistic Skin Therapist and Medical Aesthetician with a Diploma in Spa Manage... Read More

With 20 years of experience as a Registered Massage Therapist, Erica knows a thing or two about movement, recovery and preventative care.

Her passion for health and wellness started at an early age as she was always involved in competitive sports and recreation growing up and had her first gym membership at the early age of 13.

She is personally committed to living a healthy lifestyle and believes movement truly is medicine.

As an experienced practitioner, Erica strongly believes a successful treatment / treatment plan is achieved through the collaboration with her clients to ensure they are both on the same page whether that be decrease pain, improve mobility or to simply relax after a stressful day.

These goals can be achieved with the use of superficial to deep manual therapy, cupping, fascial work, corrective exercise, kinesio taping and client education on body mechanics and home care.

With 20 years of experience as a Registered Massage Therapist, Erica knows a thing or two about ... Read More

As a Naturopathic Doctor and Skin Health Expert, Dr. Jen Newell ND helps women overcome acne and other skin disorders, hormonal imbalances and digestive concerns to achieve a clear, radiant complexion, restored hormonal balance, and renewed digestive function. But what she’s most passionate about is supporting women to reclaim their inner glow and to live their healthiest and happiest life.

*Please note that while Dr. Newell is a Naturopathic Doctor, she has additional certifications to provide organic spray tanning services and other aesthetic treatments that are not eligible for coverage under extended healthcare benefits and are not considered within the scope of Naturopathic Medicine.

As a Naturopathic Doctor and Skin Health Expert, Dr. Jen Newell ND helps women overcome acne and ... Read More

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Located at: 331 Queen St E, Toronto
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